Loading...
- About
- Exhibit
- Attend
- What's on
- Help
- Exhibitor Directory
- Show more
Creator, Human Capacity Design™
Human Capacity Design LLC
Yush Sztalkoper is the founder of Human Capacity Design™, a discipline that helps leaders understand the conditions that shape why the same environment produces different experiences and outcomes for different people.
With more than 20 years of global experience in meetings, events and experience strategy, Yush has held leadership positions at Gartner, J.P. Morgan, UBS, and international event agencies, designing conferences and executive experiences across industries worldwide.
She is also the creator of See Your Audience™ (SYA), the first application of Human Capacity Design™, which helps event professionals better understand attendee experiences before making design decisions.
Yush was named a 2026 Smart Women in Meetings Innovator and a 2026 Women to Watch for her contributions to the meetings and events industry.
Today, she works with organizations, event leaders, and communities to make the invisible conditions shaping human experience visible, helping them make more informed design decisions and realize greater value from the environments they create.
Date
No two people experience IMEX in the same way. Use a practical framework to recognize how your personal circumstances, the demands of the show and your available capacity shape what you can access from the experience. Make intentional choices about learning, connection, opportunity and recovery based on what matters most to you. Take away ideas you can apply to your own IMEX experience and the events you design for others.
Learning outcomes:
Recognize how personal conditions, event demands and available capacity shape your IMEX experience
Make intentional choices about learning, connection, opportunity and recovery based on the value you want to access
Examine how capacity-informed design can improve access to an event’s intended value for more people
As understanding of neurodiversity grows, event professionals have an opportunity—and a responsibility—to put that knowledge into practice.
Unpack how event design and technology can affect people in different ways. Discover how to create more inclusive, accessible and engaging experiences that support a wide range of needs and preferences, helping every participant take part more fully.
Learning outcomes:
Troubleshoot aspects of experiential design and styles that interfere with neurodivergent participants engaging with those services
Examine how experiential design can affect neurodivergent and neurotypical participants differently and how universal design can support a wider range of needs
Revise event technology products to be more neuroinclusive while meeting expectations across neurodiverse participant groups
This session is approved for the following certifications.
* ICCA Skills Domain CICS/CICE: 0.75
* CMP/CEU Approved: Event Design, 0.5 credits
* CSEP Approved
Continue the conversation in an informal discussion focused on designing events for neurodivergent attendees. Explore practical approaches, personal insights and real-world examples that support more inclusive participation and engagement.