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Singapore Exhibition and Convention Bureau
Carrie Kwik became Executive Director, Conventions, Meetings and Incentive Travel in November 2025. Before this, she was Executive Director, World Expo & Special Project from November 2023 to October 2025.
In that role, Carrie led Singapore’s government-wide work to develop and operate its National Pavilion at Expo 2025 in Osaka, Japan. She also oversaw the tender process for a new wellness attraction designed to strengthen Singapore’s position as an urban wellness destination.
From November 2019 to November 2023, Carrie was based in London as Executive Director, Europe. She was responsible for the Board’s European operations, developing marketing strategies and leading business development.
Carrie has extensive tourism experience spanning public and private stakeholder management, investment promotion and business development. She joined the Board in 1992.
Date
Design more inclusive international meetings. Explore how inclusion is experienced across different regions and cultures. Gain insights to create events that are more welcoming, accessible and globally relevant.
Learning outcomes:
Recognize how inclusion varies across global contexts
Identify diverse attendee needs and expectations
Apply practical steps to design more inclusive events
This session is approved for the following certifications.
* ICCA Skills Domain CICS/CICE: 1
* CMP/CEU Approved: Strategic Planning, 1.0 credits
* CSEP Approved
Why are event organizations and destinations investing in impact strategy and measurement, and how can they put it into practice?
Singapore Tourism Board, Business Events Montréal and IMEX Group share what motivated their journeys, why measurement matters to their organizations, and what it takes to structure and implement an effective impact approach.
Learning outcomes:
Understand the motivations behind organizations investing in impact strategy and measurement
Describe the value impact measurement brings to destinations and event organizations
Identify the key steps for structuring and implementing an impact approach
